Frequently Asked Questions

All 88mr questions answered in one place

From opening an account to deposits and withdrawals, bonuses, how to play, and technical matters — the questions Myanmar players ask most often are answered here with clear, straightforward answers.

This FAQ page is prepared so Myanmar players using 88mr can quickly find answers on their own. Topics include how to reach customer support, how to play Shan Koe Mee and 2D / 3D, how to make withdrawals, and technical tips for playing smoothly on mobile. If you cannot find the answer you are looking for, you can reach 88mr's 24/7 Live Chat right away.

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Customer Support

The 88mr customer support team provides full service in Burmese. Myanmar players can ask questions in their native language and receive clear answers. You can discuss personal account matters without any language barrier, and your personal information is handled securely.

The 88mr customer support team operates 24 hours a day, 7 days a week. Whether it's evening, early morning, or a holiday, you can reach us at any time in Myanmar Standard Time (MMT). For urgent issues, Live Chat is the fastest way to connect.

88mr has 2 contact channels — 24/7 Live Chat on the website and the email address [email protected]. Live Chat is the fastest option and can resolve urgent issues directly. Email is best for complex matters or anything that needs a written record.

Before contacting customer support, note down your account username, the amount involved (if any), the payment method used (KBZPay, Wave Money, AYA Pay, CB Pay), and the time the issue occurred (MMT). Having this information ready will help resolve your issue faster.
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Shan Koe Mee & 2D / 3D

3D lottery is a traditional Myanmar numbers game where three digits are drawn as the result. On 88mr, results are displayed in real time and any tickets you have placed can be checked instantly. The result generation process is secured by generator technology, making it tamper-proof.

Yes, the 88mr 2D / 3D section plays smoothly on any Android or iOS phone through a browser. No separate app download is needed — just open your phone browser, go to 88mr.im, and log in. The site is built with responsive design so it displays properly even on smaller screens.

Shan Koe Mee is a traditional Myanmar card game played with 3 cards. Players compete against the dealer and the player whose hand totals 9 or is closest to 9 wins. 88mr has Shan Koe Mee live tables available 24 hours a day, playable in Burmese.

Results are posted immediately in the 2D section on 88mr. Once you have placed your bet, check your account when the result is drawn. You can clearly select which draw you want to bet on in advance, and since bets can only be placed through the methods the site allows, the process is fully transparent.
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Withdrawal FAQs

To withdraw bonus funds, you must meet the wagering requirement. For the 88mr 150% welcome bonus, you must wager 25 times the bonus amount before withdrawing. For example — if you receive a 30,000 Ks bonus, you must complete 30,000 × 25 = 750,000 Ks in wagers before a withdrawal is allowed, after which you can withdraw from your account balance normally.

No. The KBZPay, Wave Money, AYA Pay, or CB Pay wallet used for deposits on 88mr must be registered in the player's own name. Depositing or withdrawing through a third party's wallet is not permitted — this is to protect the player's security and prevent financial fraud.

Withdrawals on 88mr normally take between 15 minutes and 2 hours. To ensure speed, make sure your wallet details are entered correctly, your request is complete, and note that the minimum withdrawal amount is 10,000 Ks.

Yes, 88mr's withdrawal service runs 24 hours a day, 7 days a week. You can submit a withdrawal request in the evening, at night, on weekends, and on public holidays, and it will be processed within the normal timeframe. If it takes longer than expected, contact us via Live Chat.

If a withdrawal request has been pending for more than 2 hours, contact 88mr Live Chat immediately. Have your request time, amount, and wallet name ready. Our support team will review and prioritize it, and any unnecessarily delayed cases will be handled quickly.
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Technical Issues

88mr's game system records your balance at the time of any disconnection. If the connection drops mid-game, your balance can be reviewed and resolved. If you are unsure about the result, contact us via Live Chat and we will check using the records.

Yes, you can access 88mr.im directly through Chrome, Firefox, or Safari and play without downloading the app. The site is built with a responsive design for smooth mobile play, and all game types are available including Live Casino, Slots, football, and Shan Koe Mee.

Clearing your phone browser cache usually fixes this. In Chrome, go to Settings → Privacy and Security → Clear Browsing Data → Cached Images and Files, then clear it. After that, reopen 88mr.im. If the problem continues, contact our Live Chat.

You can easily add 88mr.im as a shortcut on your phone's Home Screen. On Android Chrome, tap the browser menu (⋮) → Add to Home Screen. On iPhone Safari, tap the Share button (□↑) → Add to Home Screen. You can then open it directly from your Home Screen just like an app.

88mr.im works well on Android (v8.0 and above) and iOS (12 and above) phones, tablets, and Desktop / Laptop (Windows, macOS). Use a modern browser — Chrome 90+, Firefox 88+, Safari 14+. Older browsers may cause issues, so keeping your browser updated is recommended.

We are ready to help

If you cannot find the answer you need in this FAQ, 88mr's customer support team is available 24/7 in Myanmar language. You can get instant help via Live Chat or reach us by email as well.

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